Privacy Policy
Camber & Plumb respects your privacy and handles personal data with care. This policy outlines how we collect, store, and use your information when you request a renovation quote.
Data Controller
Camber & Plumb is the data controller responsible for the personal details you submit through this website. You can reach our management team directly regarding privacy matters by using the contact details provided on our contact page.
Legal framework
All personal information is managed strictly in accord with UK GDPR and the Data Protection Act 2018 alongside current legislation across United Kingdom. In the event of any contradiction, legal statutes take precedence over this text.
Data Collected Through the Request Form and by Phone
We collect only the information required to assess and quote your renovation project: your full name, telephone number, email address, property postcode or address, and any comments describing your property or layout requirements.
Purposes and Legal Basis for Processing
We process your data under the lawful basis of contractual necessity or legitimate interest, specifically to arrange site surveys, calculate material costs, provide written quotations, and deliver agreed building services.
Storage Period
Enquiry details that do not turn into active jobs are deleted after twelve months. For active client projects, we retain quotes, correspondence, and completion invoices for six years to comply with British tax legislation and building warranty requirements.
Sharing with Staff and Subcontractors
Your contact details and site address are shared only with our core site team and trusted certified tradespeople (such as registered Gas Safe engineers or Part P electricians) working directly on your property. We never sell, rent, or trade customer information.
Your Rights and How to Exercise Them
Under the UK General Data Protection Regulation, you have the right to access, rectify, or request the deletion of your personal data held in our records. To exercise these rights, email or write to us using our contact details.
Questions about this policy
Drop a line to [email protected] or ring +44 1603 867 340 between Mon-Fri 09:15-17:15. We answer every enquiry within one working day.
- Merchant
- Camber & Plumb Renovations Ltd
- Registered address
- 18 St Andrews Street, Norwich, NR2 4AE, United Kingdom
- [email protected]
- Phone
- +44 1603 867 340
- Working hours
- Mon-Fri 09:15-17:15
- Registration
- Company No. 06188902